What rules do

Rules are short, reusable instructions that guide how Jace drafts and acts. Add them in Settings → Rules. Jace applies them automatically when they’re relevant.

Common examples:

• Name: “Please address me with the name: Alex”
• Scheduling: “For scheduling meetings, use Google Calendar” or “For scheduling meetings, use Calendly”
• Email‑handling: “When handling emails about invoices, ask for a PO number before confirming shipment.”

Manage rules

Open Settings → Rules. You can add, edit, or remove rules at any time. Jace may suggest new rules when it notices repeated edits—accepting a suggestion will save it for future drafts.

Search and team-wide rules

• Search: Filter rules by name, condition, or action to find automations quickly as your library grows.
• Apply to workspace: Owners can enable this on any rule to share it with the whole team. Once shared, the rule is clearly labeled so teammates can see that it’s a workspace rule managed by the owner.

Best practices

• Prefer reusable patterns over one‑offs
• Keep instructions short and specific to the behavior you want
• Split complex workflows into 2–3 rules rather than one long instruction

Drafting with rules

When you draft with AI, Jace uses your rules plus your signature/send‑as settings so the draft matches your style. Jace won’t duplicate your signature.

Related:

• Create your first rule
• Signature & send‑as

Troubleshooting

• If a rule appears ignored, make sure it’s not contradicted by another rule
• A rule will only be applied to emails that arrive after the rule is saved or changed