# Security

How Jace handles permissions, data access, and privacy.

## Bank‑level security for your peace of mind

We designed Jace with security and privacy as first principles so you can confidently use AI with your inbox.

## Compliance & standards

- **CASA Tier 3 Compliance**: We follow CASA Tier 3 controls for handling sensitive data.
- **SOC 2 Compliance**: We follow SOC2 controls for handling sensitive data.
- **Privacy by design**: Our product decisions prioritize data minimization, access control, and transparency.

## Encryption

- **In transit**: All data is encrypted during transfer.
- **At rest**: Data is encrypted when stored.

## Infrastructure & reliability

- **Enterprise‑grade infrastructure**: Jace runs on secure, modern cloud infrastructure.
- **High availability**: We target **99.9% uptime** for core services.

## Privacy first

- **Your data is yours**: We do not sell your data.
- **No training on your emails**: We never train AI models on your personal email content.
- **Purpose‑bound processing**: Email content is only used to sync your inbox and generate drafts. We don’t send emails without your action, unless you explicitly ask us to.

## Permissions

We request the minimum Google or Microsoft permissions needed to sync your inbox, calendars, and contacts. You can review or revoke access anytime in your Google or Microsoft account.

## Data handling

Email content is used to sync your inbox and to generate drafts you request. We don’t send emails without your explicit action in the app.

## Controls

Disconnect Gmail or Outlook at any time from Settings. You can also reset local app data from Account settings on this device.

## Summary

- **CASA Tier 3 and SOC 2 Compliance** — industry‑leading standards for sensitive data  
- **Encryption** — encrypted in transit and at rest  
- **Enterprise‑grade infrastructure** — secure cloud with 99.9% uptime target  
- **Privacy first** — we never train on your data; your information stays yours

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